print and scan doctor download new update failed

Windows Image Acquisition (WIA) and select Properties.ĭependencies, you will find all the dependency services under box labeled “ This service depends on the following system components.”

Restart the computer and check with restarting the “Windows Image Acquisition service” service again.Īlso check if all other dependency services are running.

Select “ Shell Hardware Detection Service”.

Let’s follow the steps below to restart Shell Hardware Detection and Windows Image Acquisition services and check if that Sometimes this issue may also appear when Shell Hardware Detection Service is disabled. Important Windows service which controls autoplay and autorun in plug and play devices. “ Shell Hardware Detection service” is an Let’s try these methods below and check if that solves the problem. If you are not sure how to check installed updates and the KB number, follow the steps below:

Which Windows updates were installed? What are the KB number of the updates that were installed just before this issue?.

Do you get any error message when printer fails to scan the document?.

What happens when you try to start Windows Image Acquisition service? Do you get any error message?.

“When you say WIA file do not start” do you mean WIA ( Windows Image Acquisition) service is not running and you are not able to start?.

I would appreciate if you can provide us the following information to help us understand the issue better.

As per the description, I understand that you are facing some issues with your HP 5610 printer scanner after recent Windows update.

Print and scan doctor download new update failed